You can ask us to delete your Ironbound account and everything stored with it. We handle these requests by hand, so there is no button in the game — you write to us and we do it.

How to ask

Send an email to contact@ironboundgame.com with:

• Your hero name — the name other players see in the game.
• Sent from the email address the account uses. This is how we know the request is yours. If you can no longer use that address, say so in the message and we will find another way to confirm it is you.

Putting Delete my Ironbound account in the subject line helps, but is not required.

What happens next

We reply to confirm we have received the request, delete the account, and email you again when it is done. If we cannot match your message to an account, we will write back and ask rather than guess.

What gets deleted

Your login, your email address, your hero name, your collection and progress, your match history, and the messages in your in-game inbox.

What we cannot delete

Purchases you made on Steam are recorded by Steam, not by us, and refunds are handled through Steam Support. Anonymous records that are not linked to you, such as counts used to balance the game, stay as they are.

This cannot be undone

Deletion is permanent. Your progress, your collection and anything you paid for are gone with the account, and creating a new account later starts from the beginning.